Terms of Service

Overview

These Terms of Service govern your use of the Dea’rt London website and any purchases made through our online store. By accessing this website and/or placing an order, you agree to be bound by these Terms.

Seller Information

This website is operated by:

Dea’rt London Ltd
Registered in the United Kingdom

Registered Office:
4 Raven Road, Unit 1C3-1010
London E18 1HB
United Kingdom

Email: info@deartlondon.com

Handmade Products

All Dea’rt London products are handmade and finished using traditional craftsmanship techniques. As a result, natural variations in colour, texture, and surface details may occur. These variations are an inherent part of the handmade process and do not constitute defects.

Orders

By placing an order, you confirm that all information provided at checkout is accurate and complete. Orders are processed once payment has been successfully authorised and an order confirmation has been issued.

We reserve the right to cancel any order and issue a full refund in cases of stock unavailability, technical issues, or clear pricing errors.

Prices & Payments

All prices and available payment methods are displayed at checkout and may vary depending on your selected destination and currency. Payments are processed through secure, encrypted systems. We do not store or have access to customers’ payment card details.

Processing & Delivery

Orders are typically prepared for dispatch within 1–2 business days.

Estimated delivery times are provided at checkout and may vary depending on destination and carrier.

Amendments

We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect once published on our website.