Shipping & Delivery Policy

At Dea’rt London, we aim to prepare and deliver your orders as quickly and safely as possible.

1) Processing Time

All orders are prepared within 1–2 business days (Monday–Friday, excluding public holidays).

2) Shipping Method

We offer Free Express Shipping.
The courier is selected based on the fastest available option at dispatch (typically UPS or FedEx).

3) Estimated Delivery Time

After dispatch, shipping usually takes 1–3 business days.
Therefore, the total estimated delivery time is 2–5 business days (processing + shipping).

4) Shipping Cost

• Free Express Shipping on eligible orders/destinations shown at checkout.

• No hidden shipping charges are added after checkout confirmation.

5) Dispatch Origin

Orders are dispatched from Turkey.

6) Customs, Duties & Taxes

For international orders, customs duties, import taxes, or local handling fees (if applicable) are the buyer’s responsibility unless otherwise stated at checkout.

7) Tracking Information

Once shipped, tracking details are sent by email.
You may also contact us for shipping updates.

8) Delivery Address Responsibility

Customers are responsible for entering a complete and accurate delivery address.
If a shipment is delayed or returned due to an incorrect/incomplete address, additional shipping charges may apply.

9) Delivery Delays

Delivery estimates may vary due to customs procedures, weather conditions, public holidays, or courier-related operational delays.

10) Contact

Email: info@deartlondon.com
WhatsApp / Phone: +44 7424 373070
Working Hours (UK Time): Monday–Friday, 8:30 AM – 6:30 PM

Dea’rt London is the trading name of Deart Istanbul Ltd.